Last updated: March 2026

Introduction

At FlyStandby.app ("FlyStandby"), we take the security and privacy of your data seriously. We are fully committed to adhering to the General Data Protection Regulation (GDPR) and all relevant privacy laws. This document outlines exactly what personal information we gather, as well as our protocols for storing, securing, and utilizing that data. It also details the specific reasons we process your information and identifies any third parties with whom it may be shared. Finally, this policy explains your rights regarding how to access, modify, or erase your personal data and manage your communication settings.

Application: This Privacy Policy governs your access to and use of flystandby.app (referred to herein as the "Website"), including all related products, features, and services available through our platform.

Your Personal Data

Personal Data Definition

For the purposes of this Policy, the term "personal data" refers to any information or combination of data points that can be used to identify you as a specific individual.

Your Consent

At FlyStandby, we only collect or disclose your data with your prior approval. To ensure transparency, we ask that you agree to this Privacy Policy before accessing our services. By creating an account, you agree to let us collect and manage your information as outlined in this document, though you may withdraw that agreement at any time.

We rely on three legal grounds to process your data:

Your provided consent
The necessity to deliver the services you signed up for (performance of a contract)
Our legitimate interest in maintaining system security by identifying you as a user

Processed Data

FlyStandby gathers personal data whenever you register a new account or update your existing details via our online forms. We require this information to ensure secure access to the platform, deliver relevant updates, process payments, and maintain the security and development of our services. The following personal data is mandatory for these purposes:

Data We Collect

Full Name

Required

We collect your name to correctly identify you as a user, contact you when necessary, and ensure we can fulfill your service requests.

Email Address

Required

Required for creating an account to facilitate direct electronic communication. It is also used to verify your identity for secure, automated password resets.

Current Airline Employer

Optional

We use this information to filter and display open requests that match your specific eligibility. This data is optional and is only stored on your account if you choose to configure it within your settings.

Additional information: Certain services within FlyStandby may require us to request further details from you. In these instances, we will only process this additional information if you choose to submit it.

How Is Your Personal Data Used?

We use the information you provide for the following reasons:

Communication: We use your email and details to set up your account and send you updates. Occasionally, we may send you news we think you'll like, but you can always unsubscribe.
Verification: If we cannot verify your identity, we may ask for additional proof (like an airline ID). We promise to delete this immediately after we check it.
Fraud Protection: We use security measures, including persistent device identifiers stored as cookies and connection metadata (IP address, browser information), to detect fraudulent activity such as duplicate accounts and unauthorized access. If fraud occurs, we assist the victim by sharing the necessary details for them to file a police report. We will only share the minimum data required and will alert you before doing so.
Storage: We retain your personal data for the entire duration of your membership, regardless of your frequency of activity on the platform. This retention continues until you elect to permanently delete your account. When you delete your account, all personal data is permanently removed immediately. Your email address is retained solely to prevent re-registration abuse, in accordance with our Terms of Service.

Sharing of Your Personal Data

FlyStandby does not engage in the commercialization of user data. We do not transfer, lease, or exchange personal information with external parties for monetary gain.

Third-Party Service Providers

To provide you with the best experience, we work with select third-party partners. We only share your information with these outside companies when it is necessary to deliver the features and services you use.

Entity Name	Entity Type	Corporate Location
CloudFlare Inc.	Content Delivery Network	United States
Stripe Inc.	Payment Provider	United States
Google LLC	Analytics Provider	United States
Meta Platforms Inc.	Advertising & Marketing	United States

All data processors utilized by FlyStandby adhere to GDPR regulations. We do not grant data access to any other third parties.

Non-Personal Data

We may share general data trends with our trusted partners and advertisers. When we do this, the information is fully anonymized so it cannot be traced back to you. We also use this general data to help us spot bugs and solve technical problems within our system.

Personal Data Protection

Keeping your data safe is a top priority. We take strong measures to prevent anyone from accessing, changing, or destroying your information without permission. We protect your connection with SSL encryption, and your data is secured behind passwords and digital signatures. Even within our own team, employees can only access your data if it is absolutely necessary for their work. We follow best practices for handling and storing your information.

Cookie Policy

We utilize cookies to optimize your interaction with our Website. A cookie is a small data file stored on your device that uniquely identifies your browser. This allows our system to recognize you upon subsequent visits. You retain the ability to configure your browser to reject cookies; however, please be advised that disabling cookies may impede the functionality of certain features or services on our platform.

We use the following types of cookies:

Strictly Necessary Cookies: These are critical for the fundamental performance of our Website and Web application. They facilitate site navigation, authorize access to core functionalities, and support security measures such as fraud prevention and account protection.
Analytical Cookies: We utilize these cookies to generate visitor statistics, which allow us to continuously refine our Website and communication strategies. By tracking traffic volume and observing how users traverse the platform, we gain insights into usage patterns. This data is vital for optimizing our interface, ensuring that navigation is intuitive and that users can locate information efficiently.
Marketing / Tracking Cookies: We use these to understand your browsing habits and measure the effectiveness of our advertising campaigns. This includes the Meta Pixel (Facebook), which tracks conversions from Facebook ads, builds targeted audiences for future ads, and remarketing to people who have already interacted with our Website. These cookies are only activated when you consent to marketing cookies.

For more details, please read our full Cookie Policy.

Third Party Websites

You may encounter links or ads on our Website that take you to other services, such as those belonging to our partners or suppliers. We are not responsible for the content or practices of these outside websites, as we do not control them. These third parties follow their own rules and policies, which apply the moment you leave our site.

If you provide personal information on these linked sites, you are making an agreement directly with that website. In these cases, they act as the Merchant of Record (MoR). It is their sole responsibility to keep your data safe and ensure their privacy policies are followed.

Modifications to This Privacy Policy

FlyStandby reserves the right to amend this Privacy Policy at any time. In the event of material changes, we will publish a prominent notification on our Website accompanied by the revised document. Additionally, we may alert you via your registered email address. To maintain uninterrupted access to our Website, you may be required to formally acknowledge and accept the updated terms.

Your Rights and Data Management

In compliance with the GDPR, you retain full rights regarding your personal information. These include:

Right to access: You can request a copy of your personal data
Right to rectification: You can request correction of inaccurate data
Right to erasure: You can request deletion of your personal data
Right to restrict processing: You can limit how we use your data
Right to object: You can object to data processing based on legitimate interests (Article 6.1f GDPR)
Right to data portability: You can receive your data in a structured, machine-readable format

If you wish to exercise any of these rights — whether to correct your details, request deletion, limit processing, or receive your data in a structured, machine-readable format — please contact our team directly at hello@flystandby.app.

If you believe your rights are being infringed upon, we strongly encourage you to contact us immediately so we can address the issue. If you feel that we have not addressed your concern in a satisfactory manner, you have the right to lodge a complaint with a supervisory authority in your country of residence or the place of the alleged infringement.

Contact Us

If you have any questions, comments or concerns about how we handle your personal data, please contact us at hello@flystandby.app.